[et_pb_section fb_built=”1″ module_id=”chi-siamo” _builder_version=”4.27.0″ background_color=”#ededed” custom_margin=”80px|||||” custom_padding=”80px|0px|80px|0px|true|false” collapsed=”off” global_colors_info=”{}”][et_pb_row column_structure=”1_3,2_3″ use_custom_gutter=”on” gutter_width=”1″ make_equal=”on” padding_top_bottom_link_2=”true” padding_left_right_link_1=”false” padding_left_right_link_2=”true” _builder_version=”4.27.2″ custom_margin_tablet=”” custom_margin_phone=”-20px||||false|false” custom_margin_last_edited=”on|phone” collapsed=”off” global_colors_info=”{}”][et_pb_column type=”1_3″ _builder_version=”4.16″ background_color=”#ffffff” background_size=”initial” background_position=”center_right” custom_padding=”80px|50px|80px|50px” custom_padding_tablet=”” custom_padding_phone=”|30px||30px||true” custom_padding_last_edited=”on|desktop” global_colors_info=”{}” custom_padding__hover=”|||”][et_pb_image src=”https:\/\/donumpio.com\/wp-content\/uploads\/2025\/02\/padre-pio-1.jpg” title_text=”padre-pio” _builder_version=”4.27.4″ _module_preset=”default” global_colors_info=”{}”][\/et_pb_image][\/et_pb_column][et_pb_column type=”2_3″ _builder_version=”4.16″ background_color=”#ffffff” background_size=”initial” background_position=”center_right” custom_padding=”80px|50px|80px|50px” custom_padding_tablet=”” custom_padding_phone=”|30px||30px||true” custom_padding_last_edited=”on|desktop” global_colors_info=”{}” custom_padding__hover=”|||”][et_pb_image src=”https:\/\/donumpio.com\/wp-content\/uploads\/2025\/02\/Senza-titolo-10-300×53.png” title_text=”Senza-titolo-10″ _builder_version=”4.27.4″ _module_preset=”default” custom_margin=”||||false|false” custom_margin_tablet=”||||false|false” custom_margin_phone=”-100px||||false|false” custom_margin_last_edited=”on|phone” global_colors_info=”{}”][\/et_pb_image][et_pb_text _builder_version=”4.27.6″ text_font=”||||||||” text_text_color=”#515151″ text_font_size=”17px” text_line_height=”1.8em” header_line_height=”1.3em” header_2_line_height=”1.3em” header_3_line_height=”1.3em” header_4_line_height=”1.3em” custom_padding=”30px|||||” hover_enabled=”0″ global_colors_info=”{}” sticky_enabled=”0″]<\/p>\n
On Italian territory, the shipping costs are free<\/strong> for all orders over \u20ac79.00<\/strong>, except for any active free shipping promotions. Once your order has been shipped, you will receive a confirmation email<\/strong> containing:<\/p>\n the shipping details<\/strong><\/p>\n<\/li>\n The tracking code<\/strong> to track the package until delivery<\/p>\n<\/li>\n<\/ul>\n \u27a1\ufe0f We recommend that you also check the spam folder<\/strong> of your email inbox.<\/p>\n The courier will carry out two delivery attempts<\/strong>. After the second delivery attempt<\/strong>, the package will automatically enter stock<\/strong> at the courier's office. \ud83d\udccd Failure to Deliver or Unavailability<\/strong><\/span><\/p>\n In case of: Any storage or new shipping costs may be charged to the customer.<\/p>\n \u2e3b<\/p>\n \ud83d\udcd1 Delivery Completed and Responsibilities<\/strong><\/span><\/p>\n Delivery is considered complete when the courier records delivery at the address indicated during the order. Couriers may deliver the package to anyone present at the address (family members, concierge, or authorized neighbor). This delivery is considered valid.<\/p>\n \u2753 Package Shows \u201cDelivered\u201d but Not Received<\/span><\/strong><\/p>\n If the tracking says \u201cdelivered\u201d but you have not received the package, please contact our customer service within 48\/72 hours.<\/strong><\/span> [\/et_pb_text][\/et_pb_column][\/et_pb_row][\/et_pb_section]<\/p>","protected":false},"excerpt":{"rendered":" Spese di Spedizione Sul territorio italiano, le spese di spedizione sono gratuite per tutti gli ordini superiori a 79,00 \u20ac, salvo promozioni di spedizione gratuita eventualmente attive.Per ordini inferiori o in assenza di promozioni, il costo di spedizione verr\u00e0 indicato durante la fase di checkout e varier\u00e0 in base alla destinazione. Come Tracciare l\u2019Ordine Una […]<\/p>","protected":false},"author":1,"featured_media":54365,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_et_pb_use_builder":"on","_et_pb_old_content":"","_et_gb_content_width":"","footnotes":""},"class_list":["post-55675","page","type-page","status-publish","has-post-thumbnail","hentry"],"yoast_head":"\n
For smaller orders or in the absence of promotions, the shipping cost<\/strong> will be indicated during the checkout phase and will vary based on the destination<\/strong>.<\/p>\nHow to Track Your Order<\/strong><\/h1>\n
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For each unsuccessful attempt you will receive a email notification<\/strong>.<\/p>\n
Only the Donum customer service<\/strong> will be able to proceed to the shipment release<\/strong> and request a new delivery for the next business day<\/strong>.<\/p>\n
* incorrect or incomplete address
* recipient unavailable
* failure to withdraw after the second attempt<\/p>\n
From that moment, responsibility for the goods passes to the recipient.<\/p>\n
We will initiate an investigation with the courier.
No refunds or new shipments will be issued until the investigation is concluded.<\/p>\n